Mission
As a peer driven organization, it is the mission of Monadnock Peer Support to promote wellness and recovery, as defined by the individual, through intentional peer support, and to provide advocacy, educational, vocational, interpersonal, social, and spiritual opportunities to adults who utilize mental health services to learn wellness strategies, develop mutually beneficial relationships, and to support each other in attaining increased capacities for self-determination, independence, and personal growth.
The community, in conjunction with the Board of Directors, generates all rules, policy and direction with equal consideration given to the input of all members. We emphasize understanding, mutual accountability and respect for diversity in relationships. We offer groups, activities and events in which we learn more about ourselves, and how we interact with others. We utilize shared leadership, skill development, team activities, and a holistic model of health to make these groups and events a valuable opportunity for growth and strength.
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Our programs are grounded in the principles of Intentional Peer Support
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Personal responsibility and accountability
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Wellness
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Respecting other's thoughts and beliefs as valid and important
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Growth beyond the stigma, shame and limits have placed upon us
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Creating and maintaining a strong, active voice and presence dedicated to social change
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Through this presence we can increase understanding and decrease oppression outside of our community
Grievance Procedure
Occasionally, disagreements or allegations that need to be addressed may arise in the MPS peer support community. Generally, when the allegations are less serious, or the problem is based on miscommunication or a misunderstanding, an informal complaint may be filed by speaking with a member of the MPS staff.
MPS recommends that anyone who thinks they may have a formal grievance should first talk to a member of the MPS staff for assistance in determining if the complaint or allegation can be resolved informally.
However, if the allegation or complaint is serious or cannot be resolved informally, an MPS peer support community member may file a formal grievance. This will launch an investigation, deliberation, and resolution of the matter.
To submit a formal grievance, you are required to complete the MPS Grievance Form. A member of the MPS staff team can help complete your form.
You can choose to provide your name or remain anonymous.
You are also required to provide the filing date and your contact information, including your email, phone, or physical address, if you would like to be notified of the final decision regarding the grievance.
In the form, you are encouraged to provide as much detail as possible regarding the nature and subject of the complaint or allegation.
Finally, you can submit the form online below or drop it into the MPS suggestion box in Monadnock Peer Support’s lobby.