Overnight Peer Community Staff
The Overnight Peer Community Staff person delivers operational functions for residential programs of Monadnock Peer Support including non-clinical peer support of individuals experiencing emotional distress, commonly known as crisis, as well as long term community support for individuals at risk of, or coming out of clinical psychiatric hospitalization. Our goal is to co-create a mutually supportive and communal space for healing and growth as defined by the individuals entering into our programs and negotiating together and with other residents (including supportive housing residents, respite guests, staff, and members) what we are moving towards.
This position requires excellent organizational, interpersonal, and detail-oriented skills with the ability to work effectively with diverse individuals while actively engaging with other team members and occasionally external audiences. This position is part of the residential programs unit for MPS, which is designed for those in distress and/or emotional distress within the community by supporting recovery, promoting wellness, and ensuring sustainability in all operational functions. The MPS residential programs includes the Step Up Step Down program and Peer Respite program and implements innovative peer residential programs in the greater Monadnock and Southwest NH community.
MPS is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents part of our culture. Furthermore, this collective sum represents our reputation and that of MPS’s reputation, and achievement as well. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, disability, and beliefs.
▪Self-identification of having lived experience with mental health challenges, i.e. be a peer
▪BIPOC (Black, Indigenous, Person of Color) and LGBTQ+ Individuals encouraged to apply
▪Intentional Peer Support skill sets, Wellness Recovery Action Plan (WRAP) skill sets, and Whole Health Action Management (WHAM) skill sets or a willingness to work on being trained in these skill sets within 1 year of hire;
▪One (1) year of personal and/or professional experience working in a clearly related field, such as mental health, residential care, substance recovery models, community aid, etc.;
▪ Proven written and oral communication skills;
Ability to handle conflict and uncomfortable situations with professionalism;
▪ Ability to be teachable, flexible, and own your part in conflict situations;
▪ Proficiency in Microsoft Office Suite, with experience in other relevant computer programs desirable;
▪ Ability to work on-call shifts during nights and weekends, as scheduled;
▪ Valid driver’s license with driving record that free of accidents, moving violations, etc.;
▪ Ability to take initiative, be creative, flexible, and work independently and with a team; and
▪ Demonstrated ability to manage multiple tasks simultaneously.
▪ Assist in peer support activities related to residents, guests, and members; attend SUSD/MPR meetings and community meetings as needed; support residents in achieving self-identified goals; engage in one to one peer support, and, when appropriate, engage in outreach/advocacy;
▪ Welcome visitors, residents, and guests in person, on the telephone, or on Zoom;
▪ Cultivate mutually supportive relationships and handle conflict, complaint, or incidents using the tasks and principles of Intentional Peer Support;
▪ Attend appropriate meetings and trainings as directed and required;
▪ Maintain confidentiality of information;
▪ Provide the supervisor with copies of any and all action taken relative to issues of conflict, complaint, or incident;
▪ Work with residents, guests, members, and staff to co-create a mutually beneficial community environment as is relevant to cleaning, maintenance, meals, and cohabitation;
▪ Meet with, confer, and discuss performance evaluations with appropriate supervisor;
▪ Ensure knowledge of guest movements in and out of organization;
▪ Monitor guest access and maintain awareness of property;
▪ Provide general administrative and clerical support; and
▪ Other job functions as assigned by the appropriate supervisors that are not specifically described in this job description